SKILLS FOR TODAY'S TOP ASSISTANTS Develop More Responsibility and prepare for new roles and blurring boundaries. Gain an understanding of nuances for body language, and verbal skills to include tone, cadence, and pitch. Develop Smarter Worker and Using Technology. A prescription for overcoming digital stress. Control office technology before it controls you.. Sharpen Written Skills, Voice, and Everyday Negotiation Skills. Learn to write like you talk if you want to command respect and learn how to get others to see your way at work and home. Understand Workplace Diversity and Celebrate it. For your workplace to succeed, you must be able to appreciate and celebrate those differences.